5 Things You Must Know About FLEX By Safaricom

Safaricom Director Businelss Unit Sylvia Mulinge Checking out the FLEX Proposition alongside PAD Heaven Initiative Founder Florence Kamaitha and Dapper Monkey CEO Ian Arunga at FLEX Launch in Nairobi.

Safaricom has introduced a new product by the name FLEX  that aims at giving customers freedom to choose how they  allocate airtime for calls, SMS or data services. This was inline with their customer feedback.

Check out below our list on 5 things that you must know about FLEX for you to get the most out of it.

1.No Fixed Amount.

Currently, Safaricom customers purchase bundles or airtime in fixed amounts, which are mostly pre-determined. With FLEX, you get FLEX units upon subscription. The Units can be used for voice, bundles or SMS. It ensures that you get value for what you purchase unlike with unliminet where you exhaust your bundles or minutes and you might never use your SMS package.

2. FLEX UNIT Conversion.

Its also important to understand that 1 FLEX unit is equivalent to 3 SMS if texting, or 3MBs when browsing on the internet or 20 seconds if  making a voice call. The latter also means that 3 FLEX units is equivalent to 1 minute.

3. M-PESA Rewards

If using FLEX units, you will be rewarded with at least 3  free units every time you send KES 100 and above to anyone. This is equivalent to 9 free data bundles.

4. FLEX Packages

As a FLEX user, you have three options  to choose from when you sign up for FLEX, they include the;

Daily FLEX for KES 99 offering 115 FLEX Units;

Weekly FLEX for KES 599 offering 700 FLEX Units; and

Monthly FLEX at KES 2,499 that is valid for 30 days and offers 3,100 FLEX Units.

5. FLEX Units Rollover

If the expiry date for your FLEX units is due, you can rollover any unused units by renewing the existing FLEX bundles before expiry.

To subscribe to FLEX , you can use the short code *100# for pre-paid customers and *200# for Postpaid customers or by visiting your nearest Safaricom outlet.

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Muhatia
Muhatia is the Managing Editor of Biz News Media Reach him via editor@biznews.co.ke