Commercial customers of Kenya Power will soon be able to monitor real time consumption of power hence be able to get accurate billing.
This follows today’s announcement by Kenya Power in a meeting the Kenya association of manufactures aimed at boosting the relationship between the two entities.
“As a result of the engagements, the Company has invested appropriately in improving the quality and reliability of electricity supply to industries,” noted Kenya Power’s Ag. Managing Director & CEO Dr Ken Tarus.
“We have held regular engagements with our industrial customers under KAM in all regions across the country which has resulted into efficient utilization of power by industry thus enhancing energy security in addition to reduced complaints from our industrial customers,” noted Tarus
Among the initiatives Kenya Power has undertaken to improve service to industrial customers is introduction of the Automatic Metering Reading Systems (AMR) and Smart Meters for commercial customers which ensure there is real time monitoring of consumption hence accurate billing.
According to Tarus, adoption of modern technologies have been scaled up to shorten response time in order to serve customers better. In addition, Kenya Power plans construct 36 additional substations under the Power Distribution Masterplan that is currently in the implementation stage .This will see expansion of the grid and provide alternative feeders to customers.
Reduce Power Interruptions
In 2016, Kenya Power introduced the Live Line Power Maintenance program that allows maintenance of distribution lines without switching off supply. This is aimed at reducing downtime for industries and cut losses resulting from loss of production time.
“Power interruptions have been a major issue in the country, escalating cost of production. Unplanned power interruptions, cause significant inconvenience to sensitive processes such as beverage packaging, cement manufacturing, fuel oil pumping among others. We are working closely with Kenya Power to ensure quality and reliable power supply through various platforms such as regional forums, Whatsapp Groups in the Chapters,” stated KAM Chairlady, Ms. Flora Mutahi
Majority of KAM members are manufacturing value-add industries who also constitute Kenya Power’s large customers that account for about 60 per cent of the Company’s revenue from electricity sales.
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