Great news just hit our desk! Safaricom roaming charges for calls and data have just been lowered by up to 99% for more than 200 networks worldwide.
Isn’t it great? Where on earth could you find such reduction?
Safaricom Subscribers will now be able to make calls at reduced rates.
On the other hand, surfing on the internet has been made easy following the reduction in data roaming rates to Sh 14 per MB across 52 countries.
Safaricom (NSE: SCOM) reached the decision after conducting negotiations with its global network partners.
“Our new roaming rates progress our deliberate strategy to continuously invest in optimizing our customers’ experience in order to provide the best experience on our network,” said Bob Collymore, CEO, Safaricom.
Just to pick a random country; China for instance, the Safaricom customers in China will only part with Sh 50 to call back home while they relish calls for Sh 10 per minute within China via China Mobile.
Compared to previous rates of Sh360 for calls coming home and Sh130 for calls within China, the reduction is a relief to those who conduct business or have relatives abroad.
Similarly, data rates in China has dropped from Sh 1,900 to Sh 14 per MB when roaming using China Mobile and China Unicom.
The new rates will be applicable to both PrePay and PostPay subscribers with customers able to select their network of choice in the destinations that they travel to based on the rates on offer.
Also See: Safaricom’s Real-Time Refund For Network Related Call Disconnections.
“Our continued push to provide more value to customers is underpinned by our continued desire to empower customers so that we retain a relationship based on trust with them,” said Mr. Collymore.
Subscribers can check applicable rates for country they wish to travel and the preferred roaming network by visiting www.safaricom.co.ke.
Customers will also be able to compare roaming costs on different networks so as to decide which one to roam on.