The country’s leading supplier of water and energy related equipment,Davis and Shirtliff has undertaken its biggest network expansion in over 60 years, opening a new branch every 2 months for the last year in Kiambu, Kakamega, Voi, Garissa, Naivasha and Machakos.
This is in a bid to meet the rising demand for its equipment in the 47 rapidly developing counties.
“The share of business generated from outside Nairobi has grown immensely over the recent past, now accounting for 50 per cent of our total sales in Kenya.
This has been a major driver of our expansion strategy, because as demand grows in the counties, so does the need to deliver after-sales services to our customers,” said Edward Davis, the company’s business development manager.
In order that service quality in the new branches matches that of existing branches, the equipment supplier is recruiting between 5 and 10 new employees per month to ensure there is adequate capacity to meet and exceed customers’ expectations.
Davis and Shirtliff is also focused on building local capacity and expertise in the form of service providers who are trained by the company and then become free agents in the market, able to offer timely and cost effective support for the equipment in the market.
Plans are underway to further increase the company’s presence in the counties as well as upgrade and enlarge the company’s existing network of 40 branches.